PRIVACY POLICY

**CareOxy Privacy Policy**

CO/PP/2023/10/VOL1

Thank you for choosing CareOxy for your patient home care needs. At CareOxy, we are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.careoxy.com or use our services. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

**1. Introduction**

CareOxy, located at [Insert Address], is a leading provider of patient home care services. We offer a range of services aimed at enhancing the quality of life for patients in the comfort of their homes. As part of our commitment to providing exceptional care, we understand the importance of protecting your privacy and maintaining the confidentiality of your personal information.

**2. Information We Collect**

We collect various types of information to provide and improve our services, including:

- Personal Information: Name, address, email address, phone number, date of birth, medical history, and insurance information.

- Health Information: Information about your health condition, medical treatments, medications, and other health-related data.

- Usage Information: Information about your interactions with our website, such as your IP address, browser type, device information, and pages visited.

- Payment Information: Credit card details, billing address, and other payment-related information.

**3. How We Use Your Information**

We use the information we collect for the following purposes:

- Providing Services: To deliver the requested home care services and manage your care plan.

- Communication: To communicate with you about your care, appointments, updates, and promotions.

- Improving Services: To analyze usage patterns, diagnose technical issues, and improve the quality of our services.

- Personalization: To personalize your experience and tailor our services to your needs and preferences.

- Billing and Payments: To process payments, invoices, and insurance claims.

- Compliance: To comply with legal and regulatory requirements.

**4. Information Sharing and Disclosure**
 

We may share your information with third parties in the following circumstances:

- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as healthcare professionals, caregivers, and IT vendors.

- Legal Compliance: We may disclose your information when required by law or to respond to legal requests or investigations.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

- Consent: With your consent, we may share your information for other purposes not outlined in this Privacy Policy.

**5. Data Security**

We take the security of your information seriously and employ industry-standard measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, firewalls, and regular security audits.

**6. Data Retention**

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your information, please contact us at support@careoxy.com.

**7. Your Rights**

You have certain rights regarding your personal information, including the right to access, correct, or delete it. You also have the right to withdraw your consent for the processing of your information. To exercise these rights, please contact us at support@careoxy.com.

**8. Third-Party Links**

Our website may contain links to third-party websites or services that are not operated or controlled by CareOxy. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices of third parties.

**9. Children's Privacy**

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If you believe that we have inadvertently collected information from a child, please contact us immediately.

**10. Changes to this Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or sending you a notification.

**11. Contact Us**

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:

CareOxy

Delhi 07

Email: support@careoxy.com

**12. Consent**

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

**13. Governing Law**

This Privacy Policy shall be governed by and construed in accordance with the laws of  Tis Hazari Court New Delhi

**14. Interpretation**

Any dispute arising out of or related to this Privacy Policy shall be resolved through arbitration in accordance with the rules of [Insert Arbitration Body].